Tuesday, December 21, 2010

Webinar notes: On new tech training materials

Webinar provided by WebJunction.
Topic title: New Technology Training Materials (link to archived presentation and materials here).
Event date: December 14, 2010. 

My notes:

What makes an accidental tech trainer? Some features:
  • You teach in a computer lab. 
  • You provide webinars. 
  • You help patrons with things like e-mail or finding articles online. 
  • If you work in a library, odds are good you are already doing technology training. 
Factoid presented: 5,400 public libraries in the U.S. offer free technology classes. 4,000 businesses offer computer training (for a fee). With close to 15,000 people taking free library classes, that is about $629 million dollars in retail value of the courses. 

It is important to have a good attitude as a trainer. This is also helpful to the participants, projecting confidence and being positive.

In teaching, keep in mind that people take in the world in different ways. Three basic styles of learning (this is something that is simple and easy to remember): visual, auditory, kinesthetic. As a trainer, try to incorporate styles as much as possible.
  • To motivate, provide examples of what users could use the new technology/material for. You can have sample products made with the new technology. Do give the audience some "time to play" (hands-on).
  • The times when the technology fails, show what happened (if possible, such as if you opened a wrong window. Obviously, you lose power or the Internet, that is a different issue. Personally, I recommend using some humor at that point). 
Think in terms of creating a learning community with the workshop. Start with simple things, let class members share names and what they wish to learn from the workshop. Again, provide hands-on time. Also, providing some time for reflection is important.

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